We built this for Equip
This isn't a slide deck. It's a working AI agent that handles treatment scheduling, care team questions, insurance and billing, and family support -- using Equip's services, terminology, and compassionate care model. Try it.
Try the Chat Agent
Ask about upcoming sessions, care team roles, insurance coverage, getting started with treatment, or anything a patient or family member might need.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the Voice Agent
Same AI, same knowledge -- just over the phone. Call to experience what patients and families would hear when they reach out for support.
+1 (331) 235-5301US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet Can Deliver for Equip
Built around real patient and family scenarios -- treatment navigation, care team coordination, insurance support, and sensitive eating disorder conversations with compassion.
Session management
Upcoming sessions with therapist, dietitian, medical provider, and mentor. Scheduling help and preparation guidance for families.
Care team navigation
Explain the 4-person team (therapist, dietitian, medical provider, mentor), their roles, and how they work together for recovery.
Insurance and billing
Coverage verification, billing timeline explanations, copay details, Medicaid eligibility, and billing dispute support.
New patient onboarding
Guide worried parents and patients through what Equip is, how treatment works, eligibility, and how to take the first step toward recovery.
Safety guardrails
Crisis detection routes to 988 Lifeline and NEDA helpline. Clinical advice guardrails prevent the AI from giving dietary or treatment guidance.
Voice and chat
Same compassionate agent across phone and chat. Families reach out however feels most comfortable for sensitive conversations.
From Demo to Production
This demo was built from public information. Here's what happens when you plug in real systems.
Connect your systems
Integrate with Equip's patient database, scheduling, care team management, and billing systems.
Refine the workflows
Adjust treatment navigation, insurance handling, crisis protocols, and family communication to match your SOPs.
Test with simulations
Run hundreds of simulated patient and family conversations -- including crisis scenarios -- to validate safety and accuracy.
Go live
Deploy across chat, voice, and SMS. Monitor quality scores and iterate in real time.
Ready to explore?
This sandbox is yours. Log in to see the workflows, knowledge base, and guardrails behind this demo -- or connect with our team to talk production.